OPPORTUNITIES
The System Operator is responsible for monitoring and operating the electric distribution system through the SCADA/OMS platform to ensure safe, reliable service. This position coordinates switching and restoration activities, creates daily schedules for contractors and in-house crews, maintains accurate system status, and communicates system conditions to field crews, operations leadership, and other stakeholders in accordance with established policies and procedures.
- Monitor distribution system conditions using SCADA, OMS, and related tools; identify abnormal conditions, alarms, and outages and take appropriate actions per established procedures.
- Perform remote switching operations as authorized, including opening/closing breakers, reclosers, regulators and switches, and placing equipment in/out of service in accordance with switching orders, safety rules, and applicable regulations.
- Create, review, and execute switching orders; coordinate clearances, tags, and lockout/tagout activities with field personnel and other operators to protect employees, the public, and system equipment.
- Serve as the communication hub during outages and system disturbances by dispatching crews, tracking restoration progress, updating system status, and providing timely information to internal staff.
- Create and maintain the daily work schedule for line and service crews; coordinate assignments, priorities, and changes based on system conditions, planned work, outages, and resource availability.
- Assist members with questions or problems pertaining to their service including outage calls.
- Maintain accurate real-time system configurations, device status’, and outage information in the OMS/SCADA environment; document switching, clearances, and significant events.
- Respond to after-hours calls for outages, alarms, and operational issues in accordance with on-call expectations; support storm response and restoration activities as needed.
- Recognize and escalate cyber-security or system integrity concerns (e.g., unusual alarms, access anomalies, communications failures) per cooperative protocols.
- Assist with testing, commissioning, and verification of SCADA points, control schemes, and communications for new or upgraded equipment; report discrepancies for correction.
- Participate in drills, training, and continuous improvement efforts to enhance safety, reliability, and operational readiness.
EDUCATION AND/OR EXPERIENCE
- Technical Degree required; associate degree, technical certification, or coursework in electrical systems, power systems, industrial controls, instrumentation, or related field preferred.
- Four (4) years of experience in electric utility operations, dispatching, SCADA operations, substation/distribution operations, or related field preferred (an equivalent combination of education and experience may be considered).
- Ability to obtain and maintain required safety qualifications and complete applicable switching/clearance training.
- Working knowledge of distribution system equipment and operating practices; familiarity with NESC, OSHA, and utility safety practices preferred.